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The overnight raid on March 20th-21st 2017 targeted a school sheltering displaced civilians in the town of al Mansoura

Samuel Oakford

Al Mansoura

Overall, the Coalition has only admitted to 4% of more than 450 locally reported civilian casualty events for the battle of Raqqa. Airwars instead rates more than 70 per cent of those cases as Fair – that is, with two or more credible local reports, and Coalition strikes confirmed in the near vicinity.”


The US-led Coalition against so-called Islamic State has quietly admitted to killing at least 40 civilians in a March 2017 strike near Raqqa, finally acknowledging what a UN inquiry and human rights groups have long said was among the bloodiest incidents of the four year bombing campaign.

The overnight raid on March 20th-21st 2017 targeted a school sheltering displaced civilians in the town of al Mansoura. A Human Rights Watch (HRW) field investigation published in September 2017 said that ISIS members and their families were also present in the building, though were separate from large numbers of displaced people who had sought safety inside.

After interviewing locals, HRW researchers were able to name 40 civilians who died in the raid, a number it stressed was a minimum, and doubtless far below the true toll. Others have placed the civilian toll that night at 150 or more deaths. 

The Coalition directly cited Human Rights Watch in its admission, included in a monthly civilian casualty review released June 28th. The report stated that the incident was “reopened after the receipt of new evidence from Human Rights Watch.” The Coalition then determined that “During a strike on Daesh militant multifunctional center allegedly caused civilian casualties. Forty civilians were unintentionally killed.”

The admitted number of 40 fatalities appeared to be based on the Human Rights Watch findings, though it was unclear what additional steps the Coalition had taken which had led them to reverse repeated denials issued over the previous 16 months. The al Mansoura raid now represents the second largest death toll admitted to by the Coalition, after an attack days earlier in March 2017 in Mosul which killed over 100 civilians. 

“The updated assessment of the Mansoura allegation was based largely on a video report from Human Rights Watch,” a senior Coalition official told Airwars. “HRW visited the site and interviewed individuals present during the strike and after. Their accounts included specific details regarding the strike more likely to be known by somebody who had been present. Compelling, detailed, and accurate firsthand accounts tend to weigh heavily in favor of a finding of ‘credible.’”

“It’s positive that they are acknowledging this now, but it’s an incomplete step,” said HRW’s Nadim Houry. “We are not getting more clarity about how they are doing these investigations.”

Human Rights Watch investigation into al Mansoura

UN Commission: 150 civilians killed in attack

From the start, the Coalition had strongly pushed back against reports of civilian harm at the Al Badiya school building. A week after the attack – and before any official assessment or investigation had concluded – the then Coalition commander Lt. Gen Stephen J. Townsend told reporters there was no reason to believe civilians had perished.

“We had multiple corroborating intelligence sources from various types of intelligence that told us the enemy was using that school,” Townsend said on March 28th, 2017. “And we observed it. And we saw what we expected to see. We struck it.”

“Afterwards, we got an allegation that it wasn’t ISIS fighters in there… it was instead refugees of some sort in the school,” Townsend explained to reporters. “Yet, not seeing any corroborating evidence of that. In fact, everything we’ve seen since then suggests that it was the 30 or so ISIS fighters we expected to be there.”

Townsend would later take aim at Airwars, claiming that reports of civilian casualties due to Coalition strikes were “vastly inflated.” The al Mansoura allegation, like a growing number related to the assault on Raqqa, was later officially determined to be ‘non-credible’ by the Coalition’s civilian casualty investigative unit.

In March 2018, the UN’s Commission of Inquiry for Syria released  its own findings concerning the incident, stating that 150 civilians were in fact killed in the attack. Unlike Human Rights Watch, the Commission was unable to visit the site (it is banned from the country by the Assad government), but instead conducted a number of remote interviews from outside Syria. The Commission reported that Coalition personnel should have been aware of the large internally displaced person (IDP) presence at the site.

An Airwars survey of local reporting in the lead up to the attack – provided shortly afterwards to the Coalition – had also turned up several reports indicating a significant IDP presence in the vicinity of al Mansoura. After the Commission released its findings, the Coalition for the first time showed a willingness to re-open the case, telling Airwars it would do so “if credible or compelling additional information can be obtained.”

The al Mansoura strike proved further controversial due to the discovery of the involvement of German reconnaissance aircraft. A number of Coalition members, while not carrying out strikes on their own, nevertheless provide intelligence and logistical capabilities to assist  bombings by other nations. Whatever pre-strike surveillance the Coalition conducted at al Mansoura proved insufficient to protect civilians at the site, the alliance’s admission of 40 deaths now shows.

“It is not enough to just say we killed some civilians. No one is saying it was intentional, but that is not the point of conducting the investigation,” said HRW’s Nadim Houry. “Where did things go wrong? What steps have they taken to ensure this doesn’t happen in the future?”

Casualty reports for the al Mansoura event monitored by Airwars varied widely, from several dozen deaths to claims of as many as 400 people killed. Nadim Houry says that 40 fatalities, including 16 children, was HRW’s baseline after visiting the site twice. “40 are the ones that we were actually able to identify, but the actual number is much higher,” he said.

Human Rights Watch also investigated a nearby incident that occurred less than 48 hours later, when at least 44 civilians including 14 children were allegedly killed after bombs hit a market in Tabqa, west of Raqqa city. That March 22nd 2017 incident remains unconfirmed by the Coalition.

Concerns at Raqqa

In a further concession to international NGOs, the Coalition also acknowledges in its latest report the findings of a recent Amnesty International field investigation into civilian harm at Raqqa.

The Amnesty field study, War of Annihilation, looked at four families devastated by the recent fighting for Raqqa. “Between them, they lost 90 relatives and neighbours – 39 from a single family – almost all of them killed by Coalition air strikes,” Amnesty reported.

The Coalition initially greeted the report with hostility. However, it has now opened assessments into five cases based on Amnesty’s findings, while rejecting a sixth. “The Coalition takes these and all allegations seriously, and this month’s civilian casualty report reflects the current status of six cases pertaining to Amnesty’s recent report,” the US-led alliance now notes.

The Coalition’s initial response to Amnesty’s field study was hostile

The fight to capture Raqqa from ISIS did not officially begin until June 6th 2017. Overall, more than 2,000 non combatants were credibly reported killed by all parties to that battle – with mass graves still being discovered. 

Airwars estimates that at least 1,400 civilians perished in Coalition air and artillery strikes before the city’s capture in mid-October. More than 21,000 munitions were fired on Raqqa in just five months – many times more than were released across all of Afghanistan by international forces for all of 2017. 

Despite this ferocious assault, the Coalition has admitted to very few deaths in Raqqa – even as its civilian casualty unit churns through and discards allegations. Only 26 fatalities have so far been conceded.

In the same monthly report that saw the al Mansoura strike acknowledged, the Coalition classed more than 120 civilian harm allegations relating to the battle of Raqqa as ‘non-credible.’ In the last two months alone, the Coalition has evaluated almost 200 civilian harm events from the battle and rated them all in this way.

Overall, the Coalition has only admitted to 4% of more than 450 locally reported civilian casualty events for the battle of Raqqa. Airwars instead rates more than 70 per cent of those cases as Fair – that is, with two or more credible local reports, and Coalition strikes confirmed in the near vicinity. 

“Since March 2018, the Coalition has not assessed a single incident of civilian harm in the Battle of Raqqa as Credible. In other words, they have dismissed all the reports we and others have submitted to them, the majority of which we had significant confidence in,” said Sophie Dyer of the Airwars advocacy team. “This disparity between the local reports we have gathered, and the Coalition’s own assessments – which are heavily reliant on post strike video analysis and observable harm – is greatly troubling.”

Asked why so few casualty claims for Raqqa are being assessed as Credible, a senior Coalition official provided Airwars with the following statement: “A number of factors go into the assessment of an allegation: the quality of the information and detail provided in the allegation, the nature of the strike and the evidence available, for example. Each allegation is assessed with fresh eyes based on the available evidence without regard to previous assessments and without any credibility percentages in mind.

“If any allegation or any grouping of allegations is assessed as ‘non-credible,’ it is because each individual allegation either didn’t correlate to any Coalition strikes, didn’t contain sufficient information to make an assessment, or that an assessment based on all reasonably available information did not corroborate the allegation.”

Source: Airwars

05 Jul 2018

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